Refund & Return Policy
Effective Date: September 22, 2026
At Decker Powersports, we want customers to have a clear understanding of our refund and return process. Please review the following policy before making a purchase.
1. 30-Day Refund Policy
Eligible customers may request a refund within 30 calendar days of receiving their order.
To be eligible for a refund, the product must:
Be unused
Be in its original condition
Include all original accessories, documentation, and packaging where applicable
Not show signs of damage, modification, misuse, or excessive use
Refund requests submitted after 30 days may not be accepted.
2. 7-Day Return Policy
Customers must request a return within 7 calendar days of delivery.
Before returning any product, customers must contact us and receive return instructions and authorization.
Do not ship an item back without contacting Decker Powersports first.
3. Vehicle Returns
For motorcycles, ATVs, UTVs, dirt bikes, electric bikes, personal watercraft, and other powersports vehicles, additional return requirements may apply.
Vehicles must be returned in the condition in which they were delivered and must not have been modified, damaged, excessively used, or altered.
Please contact us before purchasing if you have questions about vehicle-specific return eligibility.
4. Non-Returnable Items
Certain products may not be eligible for return, including:
Custom or modified products
Special-order products
Products damaged after delivery
Products showing signs of misuse
Products that have been altered or modified
Items that cannot reasonably be returned due to their nature
Any applicable exclusions will be communicated before purchase where required.
5. Return Shipping
Unless the return is due to an error by Decker Powersports or a defective product covered by an applicable warranty, the customer may be responsible for return shipping costs.
We recommend using a trackable shipping service and retaining proof of shipment.
6. Inspection
Returned products will be inspected after they are received.
If the product does not meet the return conditions, we may refuse the return or reduce the refund where permitted by applicable law.
7. Refund Processing
Once an approved return has been inspected, we will process the applicable refund.
Refunds are generally issued to the original payment method. The time required for the funds to appear in your account may depend on your bank or payment provider.
8. Damaged or Incorrect Orders
Please inspect your order when it arrives.
If you receive an incorrect, damaged, or defective product, contact us as soon as possible at:
Please provide your order number and photographs or other information documenting the issue.
9. How to Request a Return or Refund
Contact us with:
Full name
Order number
Product purchased
Date received
Reason for the request
Photos, if applicable
Email: support@deckerpowersports.com
Phone: (941) 391-6481
Decker Powersports
1223 Enterprise Dr Unit C
Port Charlotte, FL 33953-3847
30-Day Refund Period | 7-Day Return Request Period
This policy should be reviewed against your actual vehicle-sale contracts, manufacturer warranties, payment-provider rules, and applicable Florida/federal consumer requirements before publication.